Northwick Automation Book a demo

For Canadian plumbers, HVAC & roofing companies

Stop losing jobs to voicemail.

When you can't pick up, Northwick texts the caller back in seconds, captures what they need with AI, and sends them a link to book. No missed caller gets ignored.

Book a 10-minute demo See the offer

CallRail measured 14% of home-services calls going unanswered (Jan 2025), and Invoca found 66% of consumers hang up when nobody answers.

How it works

  1. 1

    A call goes unanswered

    You're on a roof, under a sink, or it's after hours. Calls ring through to a business line on your own account. We port your number in or forward it.

  2. 2

    Instant text back

    The caller gets an automatic text within seconds of a missed call, voicemail or after-hours call, so they don't move on to the next company.

  3. 3

    AI captures the details

    An AI assistant answers calls and records what the customer needs. It only uses answers you approve, never gives final quotes, and hands off to you.

  4. 4

    They book themselves in

    Every reply includes your booking link. After the job, a Google review request goes out.

Founding offer · first 3 clients

Missed-Call Rescue

C$400 setup + C$197/month

  • Business phone line with automatic text-back on missed calls, voicemails and after-hours calls
  • AI call answering that captures caller details
  • Booking link in every auto-reply
  • Google review request after each job
  • Optional website chat
  • Monthly report: missed calls rescued, bookings, reviews
  • Set up, tuned and managed by a local person, live within 72 hours of onboarding

30-day guarantee: if it doesn't book you at least one job in the first month, month two's management fee is free.

You pay your own phone app directly (about C$27/month), so you own your number and your customer data. Cancel any time with 30 days' notice.

Claim a founding spot

FAQ

Do I need a new phone number?

No. We can port your existing number in, or simply forward calls to the new line.

Who owns the accounts and data?

You do. The phone line and tools sit on your own accounts. We set them up and manage them as your service provider.

What does it cost in total?

C$400 one-time setup and C$197/month for management. Your phone app is billed to you directly at about C$27/month, so roughly C$224/month all-in.

Will the AI say something wrong to my customers?

It only answers from content you approve, identifies itself as AI, never gives final quotes, and hands off to you.

How fast can it go live?

Within 72 hours of onboarding.

What if it doesn't work for me?

If it books no job in the first month, month two's management fee is free. You can cancel any time with 30 days' notice.

Is the text-back CASL-friendly?

Replying to someone who just called or inquired is fine. We don't send marketing blasts to people who haven't consented.

See it work on your own phone

Book a 10-minute demo. We'll call a demo line while you listen and you'll see the text arrive.

Email mike@northwickautomation.com